Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, Canada, M5H 2M9  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Centre Toronto Hotel

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

CAD 50 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Spa and relaxation

Jacuzzi

Reflex massage

Solarium

Spa & wellness center

Verified Reviews:

  • Attractive hotel lobby - Bar is great - Starbucks coffee - Large conference centre - Will be back
  • Area is downtown - Service was fine - Comfy bed - Valet parking at $35/day - Way overpriced
  • Free wifi in lounge - Gym was free - Nice pool - Good breakfast - Attached shopping
  • Close to the eaton shopping mall - Rooms were spacious - Clean bathrooms - Free internet
  • Great hotel - Room was very nice - Great view - Staff was helpful - I recommend

Overview

The 4-star Sheraton Centre Toronto Hotel boasts prime location near University of Toronto, which is around 1.6 km away. Renovated in 2005, the hotel features French architecture.

Located in a downtown area close to King subway station as well as a tower, a theater and a gallery in Toronto. Sheraton Centre Toronto Hotel lies within a 10-minute walk from the center of Toronto.

The cozy hotel offers easy access to cafés, an oceanarium and bars.

10 minutes' drive from Toronto City Centre airport and 10 minutes' walk to Union train station.

Rooms

The 1377 guest rooms are spread over 15 floors. The rooms look on to the city. Guests can make use of en suite bathrooms with a hairdryer, complimentary toiletries and bath sheets.

Eat & Drink

Serving an array of dishes, Osgoode Hall and Ruth's Chris Steak House are 100 meters away.

You can start your day with a buffet breakfast, which costs CAD 28 per person per night. 

Services

Corporate travelers can use a slide projector, a movie projector and a projection screen available on site.

Relax

The property offers steam baths, facials and massage, encouraging guests to unwind. A gym and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at CAD 14.95 per day.

Guest Parking

Private parking is possible on site at CAD 50 per day.

Number of floors:   15.  Number of rooms:   1377.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Gay friendly
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Casino
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view
  • City view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 18 years
Extra bed FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Sheraton Centre Toronto Hotel Toronto location
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Hotel Address:

123 Queen Street West, Toronto, Canada, M5H 2M9

Get directions
City Center
  • Toronto
    300 m
Airports
Train Stations
  • Toronto Union Station
    800 m
Underground stations
  • Osgoode
    200 m
  • Osgoode Subway Station
    300 m
Restaurants
  • Java House (cuisine: Asian)
    20 m
  • The Keg Steakhouse and Bar - York Street
    200 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    15
  • Number of rooms:
    1377

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Sheraton Centre Toronto photos Room
Premium Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Deluxe|Double Premium Room

Sheraton Centre Toronto photos Room
Premium King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Deluxe|Premium Room One King Bed King Bed Leisure

Sheraton Centre Toronto photos Room
Club Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

DOUBLE CLUB QUEEN BED. ROOM ONLY

Sheraton Centre Toronto photos Room
Club King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|CLUB KING King Bed Flex

Club Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
  • Direct dial phone number
  • Dining:Fridge
Sheraton Centre Toronto photos Room
Standard Run Of House Room Assigned On Arrival
Garden view
  • Max occupancy:

    250 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Patio
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard Run Of House 1 Bed

Club Level Room
  • Max occupancy:

    4 persons

  • Check Prices
Sheraton Centre Toronto photos Room
Leisure King Room
Pool view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Internet access
  • Safe deposit box
  • Patio
  • Balcony
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|TRADITIONAL KING BED King Bed Hot Escape

Leisure King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Bedding:Sofa bed
Room Description:

Suite|SELF CONTAINED SUITE King + Full Sofa Bed Leisure

Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
  • Individual air conditioning
  • Trouser/pants press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Fridge
  • Media:Television
  • VCR player
  • Radio
Room Description:

Traditional/ Triple -

Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Standard|Room - Wheelchair Adapted

Sheraton Centre Toronto photos Room
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Super King-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Suite|SUITE STANDARD

Standard Quadruple Room
Garden view
  • Max occupancy:

    6 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
  • Direct dial phone number
  • Dining:Fridge
Room Description:

Non Refundable QUADRUPLE TRADITIONAL

Sheraton Centre Toronto photos Exterior
Club Floor Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Ergonomic chair
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Rollaway bed
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Wake up service
  • Radio
Room Description:

Deluxe|Queen Bed; Club Floor Non-smoking, Exclusive Club Lounge Access, Newly

Club Floor King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Seating area
  • Direct dial phone number
  • Dining:Fridge
Room Description:

Deluxe|King Bed; Club Floor Non-smoking, Exclusive Club Lounge Access, Newly Renovated, Continental Brkfst In Club Lng, Free Wi-fi Internet Unrestricted FIT

Sheraton Centre Toronto photos Room
Deluxe Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Deluxe|DELUXE HIGH FLOOR 2 DOUBLE BEDS 2 Queen Beds Flex

Sheraton Centre Toronto photos Room
Deluxe King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Deluxe|DELUXE HIGH FLOOR KING King Bed Flex

Business King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Seating area
Room Description:

Standard|Club Room 1 King Bed Business Lounge Access

Signature Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Connecting room
  • Top floor
  • Ergonomic chair
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Rollaway bed
  • Dining:Coffee/tea maker
  • Fridge
  • Media:Wake up service
  • Radio
Room Description:

Standard|2 Queen Beds; Traditional Non-smoking, Signature Sleep Experience, Newly Renovated, High-speed Internet For A Fee, Comfortable Work Area Unrestricted FIT

Signature King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Direct dial phone number
  • Bedding:Sofa bed
  • Dining:Fridge
Room Description:

Standard|King Bed; Traditional Non-smoking, Signature Sleep Experience, Newly Renovated, High-speed Internet For A Fee, Comfortable Work Area Unrestricted FIT

Signature Cabanas
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Direct dial phone number
  • Dining:Fridge
Room Description:

Deluxe|2 Queen Beds; Premium Cabana Garden Vw Rm Ns, Signature Sleep Experien

Signature Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • + More
  • General:Wi-Fi
  • Direct dial phone number
  • Dining:Fridge
Room Description:

Junior Suite|King Bed; Premium Junior Suite Non-smok, Signature Sleep Experience, S

Luxury Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Top floor
Room Description:

Deluxe|Luxury Room High Floor

Sheraton Centre Toronto Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

Popular areas

Places of interest

Shopping areas

Monuments and Landmarks

Historical sites

  • Old City Hall100 m

Museums

Parks

  • Toronto Parks and Recreation100 m

Halls

  • Arcadian Court200 m

Universities, Institutes

  • Canadian School of Management200 m
  • Canadian Securities Institute300 m
  • Global Knowledge Network300 m
  • Investment Funds Institute400 m

Underground stations

Local attractions

  • National Ballet of Canada1.7 km
    470 Queens Quay West, Toronto
  • Toronto Music Garden1.8 km
    475 Queen's Quay W, Toronto
  • Royal Ontario Museum2.0 km
    100 Queen's Park Crescent, Toronto
  • Toronto Harbour1.8 km
    Bathurst to Leslie, Toronto
  • Distillery Historic District1.9 km
    55 Mill Street, Toronto

Near the hotel

  • New City Hall50 m
    100 Queen St. W., Toronto
  • Old City Hall200 m
    60 Queen St. W, Toronto
  • Church of the Holy Trinity380 m
    10 Trinity Square, Toronto
  • Toronto Entertainment District BIA410 m
    100 Simcoe St., Toronto
  • Osgoode Hall70 m
    130 Queen St. W., Toronto
  • Campbell House Museum260 m
    160 Queen St. W., Toronto
  • Stock Market Place at the Toronto Stock Exchange400 m
    Exchange Tower, Toronto

Restaurants nearby

  • Java House20 m

    Address: Queen Street West
    Phone: (416) 504-3025

    71% likes this, based on 43 reviews
    Cuisine: Asian

  • Estiatorio VOLOS120 m

    Address: 133 Richmond Street West
    Phone: 416-861-1211

    80% likes this, based on 242 reviews
    Cuisine: Mediterranean, Contemporary, Greek
    Price Range: CAD 22 - CAD 42

  • BnB Toronto - Bistro and Bar60 m

    Address: 123 Queen Street West
    Phone: (416) 361-6363

    67% likes this, based on 36 reviews
    Cuisine: American

  • The Keg Steakhouse and Bar - York Street200 m

    Address: 165 York Street
    Phone: 416-703-1773

    73% likes this, based on 470 reviews

  • Quinn's Irish Bar & Steakhouse100 m

    Address: 96 Richmond Street West
    Phone: 416-367-8466

    68% likes this, based on 127 reviews
    Price Range: CAD 42 - CAD 66

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    15
  • Number of rooms:
    1377

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Sheraton Centre Toronto Reviews

Guest reviews are submitted by our customers after their stay at Sheraton Centre Toronto

Average guest rating

7.6out of 10
Fabulous
Based on 194 reviews

Guest reviews

  • Group of friends
    9.2

    The beds... Were so comfortable. The mood was calm and relaxing. Decor added to that. Loved it. Wished I had more time to spend at the hotel and use the pool etc. (was on business so quick trip)

    Price? But I think it was in the ball park for the location. I did not have time to shop around.

  • Group of friends
    8.8

    Sheraton was near the Theaters and great shopping mall .

    World like more English Tea .the bed I found little too soft like my bed to be Firm.i found the roam very nice.thankyou.

  • Group of friends
    4.4

    The hotel was a huge disappointment I am in avaition and therefore stay in hotels a great deal to be in a hotel that boosts luxury, and is quite pricey finding painters tape in the walls, cigarette burns in the carpet of a non-smoking room, pubic hair in the shower is not acceptable.there was no avaiable parking despite asking an hour prior if it was avaiablevalt refused to call us a cab, and showed us where the street was, would not help with luggage--2 women in dresses

    Further to this, the hotel boosts an outdoor pool--quite a selling feature on a weekend with 30 degree temperatures. The quests had "claimed" lounge chairs by 0800, and there was nothing available by 1000 though people were not there amenities where that of a motel 6, the room was filthy, no extra toilet paper, mold on the shower curtain. Certainly not worth 275-400 a night! We had to park 2 blocks away, and were denied assistance with bags, as was the request to leave the bags with reception while we walked please forward this to the Sheraton, as I expect a response.

  • Single
    7.0

    Convenience of location. Hotel was clean and staff were friendly although some were a little tightly wound.

    A/C in room was noisy, the only reason it didn't really bother us is we are both heavy sleepers. Otherwise would have been a problem.

  • Family with children
    9.6

    Location n the ambiance

    WiFi is free in the lobby area but u have to pay once u r in the room

  • Family with children
    5.0

    The location

    It was one of my most disappointing hotel experience, and I do travel quite extensively. I booked a suite for me and my family and ended up in a standard room with a kitchen for which i had no use. The room was nothing like the one specified on the reservation and definitely not recently refurbished as advertised by the hotel. The reservation was clear about the number of guests but there was only one bed in the room. The hotel eventually arranged a spare bed to be added in the room but after some negotiation. My overall opinion is that it's an old hotel with average to poor service, surfing on the reputation of the Sheraton name.

  • Single
    5.4

    Newspaper delivery

    The computers at the lobby need cleaning and sanitizing, they are all very sticky and dirty.

  • Single
    9.6

    This hotel was the venue for the conference I was attending - a massive affair coupled with a trade exhibition. This hotel, although large enough to cater for multiple conferences, was able to provide good personal services as expected from a (fully booked) four star hotel. The lobby is a cross between a regular hotel lobby and a busy meeting place with lots of seating for wifi users. Only complaint is the long waits for attention at the reservation desks. This was the same when I stayed four years ago. The preferred guest status includes access to the 43rd floor lounge which hosts the free breakfast and evening drinks and snacks. Location is great for shopping and a good walk to the harbourside activities and the CN Tower. I felt welcome here.

  • Family with children
    9.2

    The staff was very accomidating. When they realized I was travelling with a child, they switched my room because the original room was a little close to the elevator. They wanted to ensure my child had a good nights sleep.

  • Older travelers
    8.8

    Clean, comfortable & well situated. We used it as a place to stay to visit our son who resides a few blocks away from the Sheraton in Toronto.

    Staff was vey attentive and helpful.

  • Older travelers
    8.2

    Excellent location with access to many center points of downtown.

    entrance into the hotel was confusing and difficult. Parking is a problem

  • Family with children
    4.2

    The only good thing was the lobby and the location, other than that it's waste of money. It had a very old interior , I felt that It was the Eighties.

    Bad Smell in the room and the bathroom. Not worth the Star rating. Old furniture. Waste of money

  • Family with children
    9.6

    Very nice hotel and it is close to Eaton center. The room is a bit small.

  • Family with children
    10.0

    The hotel staff went out of their way to accommodate us above and beyond our expectations. The room (we opted for a suite) was spectacular. The facilities and club lounge were top notch.

  • Single
    10.0

    The hotel permits dogs and I needed this as I was driving in from another city for a specialist's appt. for my dog.

How to reach hotel

hotel Sheraton Centre Toronto Hotel Toronto location
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Hotel Address:

123 Queen Street West, Toronto, Canada, M5H 2M9

Get directions
City Center
  • Toronto
    300 m
Airports
Train Stations
  • Toronto Union Station
    800 m
Underground stations
  • Osgoode
    200 m
  • Osgoode Subway Station
    300 m
Restaurants
  • Java House (cuisine: Asian)
    20 m
  • The Keg Steakhouse and Bar - York Street
    200 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    15
  • Number of rooms:
    1377

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

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