Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, Canada, M5H 2M9  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Centre Toronto Hotel

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Private swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Solarium

Steam bath

Jacuzzi

 Breakfast

Continental breakfast

Verified Reviews:

  • Attractive hotel lobby - Bar is great - Starbucks coffee - Large conference centre - Will be back
  • Area is downtown - Service was fine - Comfy bed - Valet parking at $35/day - Way overpriced
  • Free wifi in lounge - Gym was free - Nice pool - Good breakfast - Attached shopping
  • Close to the eaton shopping mall - Rooms were spacious - Clean bathrooms - Free internet
  • Great hotel - Room was very nice - Great view - Staff was helpful - I recommend

Overview

Located in the center of downtown city, this four-star award-winning hotel is within close proximity to major city landmarks, shopping and entertainment areas.

Contemporary design of the building excellent health club with spa facilities and heated pool.

All 1377 air-conditioned guestrooms and suites feature flat-screen cable TV and custom-made premium bedding.

Four on-site dining options boast a wide selection of meals from both casual and fine dining menus.

Toronto Union Station is in 800m.

Number of floors:   43.  Number of rooms:   1377.

Rooms

General information:

Sleek and luxurious interior of every guestroom features flat-screen cable TV and custom-designed premium bedding, high-speed Internet access and large work desks, clock radio, ironing set, in-room safe, private bathroom with shower and jetted bath tub, coffee maker and hair dryer.

Room types:

Double bedded guestroom has two double beds.

King guestroom has one king size bed.

Suite has one king size bed and large well appointed sitting area with a foldout sofa bed.

Dining options

Traders lobby lounge offers more than 25 brands of beer along with extensive list of martinis and single-malt scotches. Guests may relax watching various sports events on twelve TVs with large LCD screens. Wi-Fi access is available as well. Open for lunch and dinner Monday to Saturday from 11.30am – 1am, Sunday and Holidays from 11.30am – 0am.

Bistro On Two bistro-style restaurant serves a vast array of appetizers, soups, salads, burgers, and pastas, along with entrees such as steak and baked halibut. Open for breakfast and lunch Monday to Friday from 6.30am – 2pm, on Saturday from 6.30am – 12pm, on Sunday from 6.30am – 1pm.

Quinn's Steakhouse and Irish Bar serves seasonal menus including filet mignon brochette, pepper steak, prime rib, baby back ribs, rack of lamb, chicken, salmon, and other seasonal seafood dishes. Offers numerous LCD TV's and complimentary Wi-Fi access. Open for Lunch Monday to Saturday from 11am – 3pm, for dinner daily from 5pm –11pm; Irish Bar is open late daily.

Link Café serves a variety of soups, salads, sandwiches, pastries selection along with Starbucks coffee and Great Canadian bagels. Open daily from 6.30am to mid-afternoon.

You can start your day with a buffet breakfast, which costs CAD 28 per person per night. 

Services

Business center provides secretarial, translation and fax/copy services.

Multiple-purpose small meeting rooms are fitted with modern audio visual equipment.

Wi-Fi is available in public areas at price EUR 14 per 24 hours.

Internet via modem is available in the hotel rooms at price EUR 11 per 24 hours.

Leisure

The hotel offers on-site heated indoor and outdoor pools, spa tub, sauna and well-equipped fitness center featuring cardio and strength-training equipment.

Additional features

Rooms and facilities for people with disabilities are provided by the hotel.

Children’s play area is possible on the premises.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Gay friendly
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Executive/Club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • private parking is possible on site at CAD 50 per day.

Sports & Fitness

  • Fitness center

Services

  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Pet amenities available
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Breakfast room
  • Restaurant buffet
  • Poolside snack bar
  • Outdoor dining area
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Casino
  • Health club
  • Spa & wellness center
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace
  • Garden area
  • Television in lobby

Room view

  • Garden view
  • City view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Patio
  • Garden furniture
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Mini-fridge
  • Refrigerator on request
  • Microwave on request

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Paid movies/Video
  • Flat-screen TV
  • Internet television
  • Sound docking station
  • Direct dial telephone
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Sheraton Centre Toronto Hotel Toronto location
Show big map »

Hotel Address:

123 Queen Street West, Toronto, Canada, M5H 2M9

Get directions
City Center
  • Toronto
    300 m
Train Stations
  • Toronto Union Station
    800 m
  • Danforth Go Station
    7.9km
Underground stations
  • Osgoode
    200 m
  • St. Andrew
    400 m
Restaurants
  • The Keg Steakhouse and Bar - York Street (cuisine: Steakhouse, Seafood)
    190 m
  • Estiatorio VOLOS (cuisine: Seafood, Mediterranean, Contemporary)
    110 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Number of floors:
    43
  • Number of rooms:
    1377

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

General information:

Sleek and luxurious interior of every guestroom features flat-screen cable TV and custom-designed premium bedding, high-speed Internet access and large work desks, clock radio, ironing set, in-room safe, private bathroom with shower and jetted bath tub, coffee maker and hair dryer.

Room types:

Double bedded guestroom has two double beds.

King guestroom has one king size bed.

Suite has one king size bed and large well appointed sitting area with a foldout sofa bed.

Sheraton Centre Toronto Hotel Traditional RoomSheraton Centre Toronto Hotel Traditional RoomSheraton Centre Toronto Hotel Traditional Room Guest Room Sheraton Centre Toronto Hotel Traditional Room Guest Room
Traditional Room
Bed type: Double Bed or King Size bed or King or Twin beds
Size: 33m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Spacious light room includes a comfortable work desk area, a small sitting area and a convenient bathroom.

Room facilities
    Sheraton Centre Toronto Hotel Club Room Sheraton Centre Toronto Hotel Club Room
    Club Room
    Bed type: King Size bed or 2 Queen Size beds or Double Bed
    Size: 28m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Уютный светлый номер включает комфортабельное рабочее место, небольшую зону отдыха и удобную ванную комнату. Номер предлагает уникальный набор дополнительных услуг и возможность посещения Эксклюзивного клуба.

    Room facilities
      Sheraton Centre Toronto Hotel Junior Suite
      Junior Suite
      Check Prices
      — Less information+ More information

      Spacious light room includes a comfy work desk area, a sitting area and a convenient bathroom.

      Sheraton Centre Toronto Hotel SuiteSheraton Centre Toronto Hotel SuiteSheraton Centre Toronto Hotel Suite
      Suite
      Bed type: King Size bed or 1 Super-King Size bed and 1 Sofa bed or King or Twin beds
      Size: 37m2
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Contemporary spacious Suite consists of a cozy bedroom, a comfortable well-furnished living room and a convenient bathroom.

      Room facilities
        Sheraton Centre Toronto Hotel King Bedded Parlour Room
        King Bedded Parlour Room
        Check Prices
        — Less information+ More information

        Feel welcome in our spacious King Bedded Parlour room that allow you to kick back, relax and enjoy the moment.

        How to reach hotel

        hotel Sheraton Centre Toronto Hotel Toronto location
        Show big map »

        Hotel Address:

        123 Queen Street West, Toronto, Canada, M5H 2M9

        Get directions
        City Center
        • Toronto
          300 m
        Train Stations
        • Toronto Union Station
          800 m
        • Danforth Go Station
          7.9km
        Underground stations
        • Osgoode
          200 m
        • St. Andrew
          400 m
        Restaurants
        • The Keg Steakhouse and Bar - York Street (cuisine: Steakhouse, Seafood)
          190 m
        • Estiatorio VOLOS (cuisine: Seafood, Mediterranean, Contemporary)
          110 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Number of floors:
          43
        • Number of rooms:
          1377

        Hotel Awards

        CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Canada

        Use Badge

        Sheraton Centre Toronto Hotel Location

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        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

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        Click the hotel to go to the main hotel page.

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        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        What's nearby.

        City center is in 200m.

        McMichael Canadian Art Collection, famous fine arts museum, is in 200m.

        Toronto City Hall, city council, is in 300m.

        Toronto Eaton Centre, famous shopping center, is in 400m.

        Roy Thomson Hall, popular concert hall, is in 600m.

        Art Gallery of Ontario, noted art gallery, is in 700m.

        Metro Toronto Convention Center, famous convention center, is in 900m.

        Tourist attractions

        • Attractions Ontario - 100 m
        • Toronto City Hall - 200 m
        • Fort York Historic Site - 400 m
        • Colborne Lodge Historic House - 400 m

        Places of interest

        • TD Centre - 400 m

        Shopping areas

        • Toronto Eaton Centre - 300 m

        Amusement

        • Milwaukee's Grill Tap and Bar - 400 m

        Monuments and Landmarks

        • Nathan Phillips Square - 100 m

        Historical sites

        • Old City Hall - 200 m

        Museums

        • Campbell House - 200 m
        • Council For Business - 200 m
        • Theatre Ontario - 400 m
        • Textile Museum of Canada - 400 m
        • Mztv Museum of Television - 400 m
        • Museum For Textiles - 400 m
        • Stratford Festival - 500 m

        Parks

        • Toronto Parks and Recreation - 100 m

        Halls

        • Arcadian Court - 200 m

        Universities, Institutes

        • Canadian School of Management - 200 m
        • Global Knowledge Network - 300 m
        • Canadian Securities Institute - 300 m
        • Investment Funds Institute - 400 m
        • Herzing College - 400 m
        • Canadian College of Osteopathy - 400 m

        Underground stations

        • Osgoode - 100 m
        • St. Andrew - 300 m
        • Queen - 400 m

        Local Attractions

        • National Ballet of Canada - 1.7km
          470 Queens Quay West, Toronto
        • Toronto Music Garden - 1.8km
          475 Queen's Quay W, Toronto
        • Royal Ontario Museum - 2.0km
          100 Queen's Park Crescent, Toronto
        • Toronto Harbour - 1.8km
          Bathurst to Leslie, Toronto
        • Distillery Historic District - 1.9km
          55 Mill Street, Toronto

        Near the hotelNear the hotel

        • Osgoode Hall - 60 m
          130 Queen St. W., Toronto
        • Canadian Opera Company - 180 m
          145 Queen St. W, Toronto, ON, Toronto
        • Campbell House Museum - 250 m
          160 Queen St. W., Toronto
        • Stock Market Place at the Toronto Stock Exchange - 390 m
          Exchange Tower, Toronto
        • New City Hall - 60 m
          100 Queen St. W., Toronto
        • Old City Hall - 210 m
          60 Queen St. W, Toronto
        • Toronto Entertainment District BIA - 390 m
          100 Simcoe St., Toronto

        Restaurants Nearby

        • The Keg Steakhouse and Bar - York Street - 190 m

          Address: 165 York Street
          Phone: 416-703-1773

          81% likes this, based on 486 reviews
          Cuisine: Steakhouse, Seafood

        • Java House - 30 m

          Address: Queen Street West
          Phone: (416) 504-3025

          62% likes this, based on 33 reviews
          Cuisine: Asian

        • Quinn's Irish Bar & Steakhouse - 100 m

          Address: 96 Richmond Street West
          Phone: 416-367-8466

          70% likes this, based on 119 reviews
          Cuisine: Steakhouse
          Price Range: CAD 42 - CAD 66

        • Estiatorio VOLOS - 110 m

          Address: 133 Richmond Street West
          Phone: 416-861-1211

          73% likes this, based on 225 reviews
          Cuisine: Seafood, Mediterranean, Contemporary, Greek
          Price Range: CAD 23 - CAD 43

        • Osgoode Hall - 60 m

          Address: 130 Queen St. W
          Phone: 416-947-3361

          78% likes this, based on 34 reviews

        Getting there.

        Billy Bishop Toronto City Airport (YTZ) is in 2.8km.

        Pearson Airport (YYZ) is in 20km.

        John C. Munro Airport (YHM) is in 69.3km.

        Getting around.

        Osgoode subway station is in 100m.

        St. Andrew metro station is in 300m.

        Toronto Union Station is in 800m.

        Private hotel parking is available on site (reservation is not needed) at the rate EUR 32 per day.

        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Number of floors:
          43
        • Number of rooms:
          1377

        Hotel Awards

        CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Canada

        Use Badge

        Hotels nearby

        Sheraton Centre Toronto Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Sheraton Centre Toronto Hotel

        Individual guest reviews

        • Group of friends
          9.2

          The beds... Were so comfortable. The mood was calm and relaxing. Decor added to that. Loved it. Wished I had more time to spend at the hotel and use the pool etc. (was on business so quick trip)

          Price? But I think it was in the ball park for the location. I did not have time to shop around.

        • Group of friends
          8.8

          Sheraton was near the Theaters and great shopping mall .

          World like more English Tea .the bed I found little too soft like my bed to be Firm.i found the roam very nice.thankyou.

        • Group of friends
          4.4

          The hotel was a huge disappointment I am in avaition and therefore stay in hotels a great deal to be in a hotel that boosts luxury, and is quite pricey finding painters tape in the walls, cigarette burns in the carpet of a non-smoking room, pubic hair in the shower is not acceptable.there was no avaiable parking despite asking an hour prior if it was avaiablevalt refused to call us a cab, and showed us where the street was, would not help with luggage--2 women in dresses

          Further to this, the hotel boosts an outdoor pool--quite a selling feature on a weekend with 30 degree temperatures. The quests had "claimed" lounge chairs by 0800, and there was nothing available by 1000 though people were not there amenities where that of a motel 6, the room was filthy, no extra toilet paper, mold on the shower curtain. Certainly not worth 275-400 a night! We had to park 2 blocks away, and were denied assistance with bags, as was the request to leave the bags with reception while we walked please forward this to the Sheraton, as I expect a response.

        • Single
          7.0

          Convenience of location. Hotel was clean and staff were friendly although some were a little tightly wound.

          A/C in room was noisy, the only reason it didn't really bother us is we are both heavy sleepers. Otherwise would have been a problem.

        • Family with children
          9.6

          Location n the ambiance

          WiFi is free in the lobby area but u have to pay once u r in the room

        • Family with children
          5.0

          The location

          It was one of my most disappointing hotel experience, and I do travel quite extensively. I booked a suite for me and my family and ended up in a standard room with a kitchen for which i had no use. The room was nothing like the one specified on the reservation and definitely not recently refurbished as advertised by the hotel. The reservation was clear about the number of guests but there was only one bed in the room. The hotel eventually arranged a spare bed to be added in the room but after some negotiation. My overall opinion is that it's an old hotel with average to poor service, surfing on the reputation of the Sheraton name.

        • Single
          5.4

          Newspaper delivery

          The computers at the lobby need cleaning and sanitizing, they are all very sticky and dirty.

        • Single
          9.6

          This hotel was the venue for the conference I was attending - a massive affair coupled with a trade exhibition. This hotel, although large enough to cater for multiple conferences, was able to provide good personal services as expected from a (fully booked) four star hotel. The lobby is a cross between a regular hotel lobby and a busy meeting place with lots of seating for wifi users. Only complaint is the long waits for attention at the reservation desks. This was the same when I stayed four years ago. The preferred guest status includes access to the 43rd floor lounge which hosts the free breakfast and evening drinks and snacks. Location is great for shopping and a good walk to the harbourside activities and the CN Tower. I felt welcome here.

        • Family with children
          9.2

          The staff was very accomidating. When they realized I was travelling with a child, they switched my room because the original room was a little close to the elevator. They wanted to ensure my child had a good nights sleep.

        • Older travelers
          8.8

          Clean, comfortable & well situated. We used it as a place to stay to visit our son who resides a few blocks away from the Sheraton in Toronto.

          Staff was vey attentive and helpful.

        • Older travelers
          8.2

          Excellent location with access to many center points of downtown.

          entrance into the hotel was confusing and difficult. Parking is a problem

        • Family with children
          4.2

          The only good thing was the lobby and the location, other than that it's waste of money. It had a very old interior , I felt that It was the Eighties.

          Bad Smell in the room and the bathroom. Not worth the Star rating. Old furniture. Waste of money

        • Family with children
          9.6

          Very nice hotel and it is close to Eaton center. The room is a bit small.

        • Family with children
          10.0

          The hotel staff went out of their way to accommodate us above and beyond our expectations. The room (we opted for a suite) was spectacular. The facilities and club lounge were top notch.

        • Single
          10.0

          The hotel permits dogs and I needed this as I was driving in from another city for a specialist's appt. for my dog.

        How to reach hotel

        hotel Sheraton Centre Toronto Hotel Toronto location
        Show big map »

        Hotel Address:

        123 Queen Street West, Toronto, Canada, M5H 2M9

        Get directions
        City Center
        • Toronto
          300 m
        Train Stations
        • Toronto Union Station
          800 m
        • Danforth Go Station
          7.9km
        Underground stations
        • Osgoode
          200 m
        • St. Andrew
          400 m
        Restaurants
        • The Keg Steakhouse and Bar - York Street (cuisine: Steakhouse, Seafood)
          190 m
        • Estiatorio VOLOS (cuisine: Seafood, Mediterranean, Contemporary)
          110 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Number of floors:
          43
        • Number of rooms:
          1377

        Hotel Awards

        CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Canada

        Use Badge